How to Reset PlayStation Password – Troubleshooting Tips

This guide shows you how to reset PlayStation password for better security. Why would you need to? Well, cybercrimes nowadays don’t always target your laptop or smartphones to retrieve data.

 There are many circumstances where attacks are now targeted at gaming devices. These situations are often created due to weak or vulnerable passwords. This is also the case for PlayStation. 

There are a few games being released for PS5 this year (2025), and this is where hackers come in. When gamers eagerly await the latest games, hackers can easily target them into downloading “exclusive offers” for gameplay access. Through this, Trojans can spread through devices and steal information like your login credentials. 

For this reason, it’s always wise to never click on any random links or make downloads without verifying them. However, more importantly, changing your PlayStation passwords regularly is a good practice to prevent gaming cyberattacks or unauthorized use. 

Tip ~

If you cannot remember passwords or create a strong one for your PlaySation, always consider using FastestPass. Our apps are streamlined with military-level encryption to create and secure all your passwords. Once you use our password generator, you can then store them in the digital vault. Only you have access to it using the master password. 

How to Reset PlayStation Password for Your Account

Just in case you’ve forgotten your PlayStation password or need to reset it for security reasons, here is a guide showing you how to get started: 

• Go to the Account Management login page and choose “Trouble signing in?”.
• Next, under the option ”I forgot my password or can’t use my passkey,” click on “Recover your account.” 
• Enter your PlayStation email address on the next page and then click on “Send Link.”
• Check your email inbox or spam folder and search for the verification link to reset your password. 
• Click the link that says “Recover Your Account.”
• Confirm your identity by entering the birth date used when creating the account.
• Click “Create a password” and choose one that includes lower and upper case letters, numbers, and symbols to meet security requirements.
• If you haven’t set up a passkey before, you can do it now by selecting “Create a passkey,” which replaces the need to enter a password during login. Enabling this will also turn off the password requirement at PlayStation Store checkout.

Tips to Prevent Unauthorized Access to Your PlayStation Account

Other than performing a PlayStation password reset, there are other ways to ensure that your PSN account is secure. Here are a few tips: 

Change Your Recovered Sign-in PlayStation ID

If you’ve ever recovered your compromised PSN account, you will need to change the email ID and password. To get started, you need to:

• Sign in to your PlayStation account and go to “Security” in the settings. 
• Under “Sign-In ID,” click on “Edit.” 
• Once you’ve created a new email address, click on “Save.”
•  You should now get a verification email via your new email ID. 

Change The PlayStaion Password

Whenever your PS5 account has been compromised and you’ve managed to recover it, be sure to get the password changed. To do that, go to the Settings, and next to Password, click on “Edit.” To ensure that your password is strong enough, consider using the FastestPass password generator. Our apps create the most unique and unbreakable passwords. Plus, you can store them in our security vaults and use the auto-fill in case you forget them. 

Recovering a Forgotten PlayStation Email

Forgot the email linked to your PSN account and can’t sign in? Look through your email inbox by searching for terms like “PlayStation purchase.” Don’t forget to check your spam or junk folders too. Once you locate the email address connected to your account, follow the earlier instructions in this guide to regain access.

“Reset PlayStation Password” Not Working – Troubleshooting Guide

Just in case you’re experiencing issues resetting your PlayStation password, here are a few troubleshooting fixes: 

Not Getting the Reset Email

If you’ve applied for a password reset, sent a request to your email, and still haven’t received anything, here is what you can do: 

• Wait for a few minutes. There are many circumstances where emails take a while to be delivered. 
• Check to see if the request for password change email hasn’t gone into the junk or spam folder. 
• Ensure you’ve entered the right email.
• Type out keywords like “PlayStation,” “Reset your password,” or “Sony.”
• Use a different device or browser to resend the email request. 

Forgot Which Email Address is Linked to Your Account

If you’re not sure which email you’ve used to create your PlayStation account, go to the one you normally use and type in keywords like PlayStation, password reset, reset your PlayStation password, Sony, etc. Other than this, check to see if there are any purchases made for PSN. This is one of the easier ways to check which email you’ve linked to create a PlayStation account. Once you find it, it’s easier to reset your password. 

Password Reset Verification Code is Not Received on Phone

You’ve applied for a PlayStation password reset and sent the verification code to your phone for approval. However, the code is not reaching your phone number. Here is what you can do: 

• First, check to see if you’re phone is getting signals. If not, restart it. 
• Just in case you are using any authenticator app for it, ensure that it is synced correctly. 

The PSN Password Reset Link is Not Working

Here’s what you can do: 

• If you’re sending a password reset link, ensure that you adhere to it within the given timeframe. Password reset links expire shortly after being sent. Resend it again. 
• Ensure that you open the link only on the device or browser from which you sent the link. 

Glitches in the App, Device, or Browser

Whether you’re using the PlayStation app, browser, or the PSN device itself, there is a chance that it will glitch. When this happens, you can clear the cookies and cache, reinstall the app, or try using a different browser. 

If all else fails, try contacting the support chat or visiting the PlayStation Support page. 

Frequently Asked Questions

To Conclude – Create Stronger Passwords for PlayStation

Coming towards the end of this guide, you now know the best ways to reset PlayStation password. However, as mentioned, changing a password should not just be done for the sake of it. The point of resetting it is mainly for device and account security reasons.

 If you’re not sure how to create a strong PlayStation password, you need the best password manager tool.

FastestPass offers military-grade encryption in all apps and a generator that gives you unique passcodes. Once you use our tool to create a strong password for your device, you can store it in the digital vault. This way, you never have to struggle to remember it. All you need is the master password to unlock the vault and then use the auto-fill feature to sign in for you.