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Information we collect

When you sign up and create a FastestPass account, only the bare minimum information is collected to ensure seamless operation between the service and our users. The details listed below are neither sensitive nor a risk to your privacy and are not tracked or stored. We only gather essential, minimal data to maintain FastestPass quality standards for our users.

The only information we ask for and collect is:

  • Your email address

  • Payment methods

  • Non-identifiable information (browser type, cookies, public comments on social platforms relating to our software.)

  • Communication information that you share via customer support (helps make the service better.)

  • Application diagnostic reports.

This is the absolute minimal amount of data that is collected, which neither harms your privacy nor compromises the information you store in our password manager vault. The information is collected to ensure complete, smooth operations of our services, building up our customers’ trust and loyalty.

FastestPass does not store any sensitive data that could compromise user safety. Neither we nor any third parties have the right to retain such information.

As soon as our subscribers/users deactivate or delete their accounts, all email and payment details, as well as passwords, are permanently removed.

Data collected for FastestPass - Service improvements

  • Any password manager statistics while using the app or extension.

  • All communication data created to and from the customer support chat, ticket forms, social media links, or email is collected. This helps improve the overall service in the present and for the future.

Data collected for account creation

The only information that is stored when you sign up with FastestPass is your email address. It’s crucial to maintain our customers' records and stay in contact whenever the need arises.

Information via the FastestPass website

  • IP address and OS logs - Even though you’re accessing the FastestPass tool via its Chrome or Firefox extension, we do not store your IP address nor endorse tracking or surveillance. That goes beyond our privacy and security policy.

  • Cookies - there are a few website cookies stored, but none that will identify our users or their personal information. It’s mainly used to track the number of users coming to our website and using the extension, making statistics more straightforward to manage.

Why do we store collected data?

As stated earlier, we collect only minimal data that does not compromise your privacy, either within our service or online. This data is gathered solely to ensure a seamless and satisfactory experience with FastestPass. Here’s why we collect it:

  • As mentioned, we strive to improve our services constantly and to get that done, we mostly rely on our customers’ feedback via the provided contact information.

  • We use our customer’s emails for newsletters or special offers.

  • The data we collect is also used to ensure smooth transactions or refunds.

  • Performance data and log data for better experiences while using our service.

FastestPass terms of processing personal data

FastestPass implements multiple technical and physical security measures to protect user information, including restricted access for authorized personnel only. However, while we prioritize security and privacy, users must also exercise caution when sharing their FastestPass passwords, account details, or personal information with others. Since FastestPass does not store activity logs, any government request for data cannot be linked to a specific user.

Legal obligations

Even though we do not store or share personal information within the team, third parties, or affiliates, we do keep records of all email addresses that sign up with the service. This is solely to stay in the loop with our customers. However, in case of breach or violation of the terms and conditions of our service, we are legally at liberty to break the contract.

Data protection

FastestPass reserves the right to update the Privacy Policy at any time without prior notice. Users will be notified of any changes via email. Only the latest version of the Privacy Policy will be considered applicable. The Privacy Policy was last updated in December 2024.

Data retention

As stated, FastestPass only retains non-identifiable information for as long as you maintain an account with us. The information we store includes email addresses, billing details, payment amounts, and payment methods. No other information is retained.

Your rights

  • Request - FastestPass to hand you access to any personal information collected.

  • Delete - any information you don’t want us to have. However, since there’s hardly anything stored, the need would never arise.

  • Restrict - how we process your information on request.

  • Update - any data from your account by contacting the FastestPass team.

  • Lodge - a complaint if ever you’re going through technical issues or more.

  • Request - a complete refund only during the 30 days of purchase just in case our service is incompatible with your needs. (depends on the nature of reason)

Third-Party affiliation tools

Child protection policies

FastestPass does not collect personal data from individuals under the age of 18. If you are under 18, please refrain from submitting any information to FastestPass.com. We only accept accounts from users of legal age or purchases made with parental supervision. If we do receive data from minors, we will take immediate action to delete it.

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