How to Recover a Hacked Epic Games Account With Proof of Purchase

Contact Epic Games Player Support to recover Epic Games account. This involves providing the Support Team with the proof of account ownership. This often includes your original email address, transaction IDs, and others. This guide covers how to recover hacked Epic Games account, what Epic Games proof of purchase for recovery you’ll need to provide to the team, and more. 

Does Epic Help Recover Hacked Accounts?

Yes, Epic Games helps you recover your hacked account. It has a dedicated support process that helps you recover compromised accounts. The team will require documents to prove your account ownership. 

If you do not have access to your email and password then head to the Epic Games Support website and go to I can’t access my account. Fill out the account recovery form, and it will initiate the process for hacked account recovery. 

How to Recover Epic Games Account Without Email Access?

You need to fill out the account recovery form to recover a hacked Epic Games account. Before that, collect Epic Games proof of purchase for recovery and other information. Ensure that you provide accurate details only.

Proof of Ownership Requirements

Epic Games will require at least 2-3 pieces of proof of verification to verify that you own the account. Here’s the proof you’ll need:

• Public Display Name (your current Epic Games username)
• Account creation details (approximate date, location and platform)
• Linked platform accounts (PlayStation ID, Xbox Gamertag, Nintendo username)
• Billing details and purchase history (last 4 digits of your card, PayPal email, transaction IDs, receipts)
• IP addresses (check router logs or old emails)
• Previous display names you used for the account
• Any CD keys or codes redeemed on the account
• Transaction IDs from Epic Games purchases
• Credit card/PayPal statements that show Epic Games charges
• Game details (previous Battle pass seasons owned, skins purchased, and friends list info)

Steps for Hacked Fortnite Account Recovery [year]

Here’s how to recover an Epic Games account without email access:

• Go to the Epic Games account recovery page. 
• Select Epic Games Accounts > Contact Us. 
• Choose I can’t sign in > I no longer have access to my email. 
• Fill out the recovery form accurately.
• Enter your current display name, the email address you do not have access to, and a new working email address for contact. 
• Provide all proof of ownership you gathered before, and the reason why you lost email access. Include tracks of any suspicious activity you noticed. 
• Upload screenshots of all supporting documents. Attach purchase receipts, previous emails, linked console account profiles, and in-game snapshots to prove ownership.
• Submit the form and note your case number. 
• Check for a confirmation email.
• Do NOT submit multiple tickets. This will delay the process. 

Verification may take 5-10 business days. However, if the recovery application is denied, then you may submit one appeal with additional proof. 

Can You Recover Epic Games Account With Username?

A username will help you initiate the account recovery process. However, you will need your email to complete the process. If you do not have access to both, then follow the tutorial covered in the previous section. Submit an account recovery application manually to the Support Team and wait for the Epic Games Support to get back to you with an update.

Why Is Your Epic Games Account Recovery Denied?

This might be due to insufficient, inaccurate, or unverifiable information you provided. Or you might have submitted the request from an unrecognized device, location, or via VPN/Proxy. We recommend using the primary device you used to access Epic Games. 

Common Reasons for Denial

Here are the common reasons for Epic Games account recovery denial:

1. Insufficient Proof of Ownership: Missing transaction IDs, no billing details, or duplicated purchase receipts.
2. Suspected Fraudulent Request: Multiple conflicting recovery attempts, IP address/location mismatches, or recovery attempted soon after password email changes.
3. Inaccurate Account Information: Wrong creation date, location, platform, or incorrect previous display names.
4. Security Violations: Accounts previously involved in cheating, fraud, ToS violations, suspicious payments, or the account is under investigation or banned. 
5. Procedural Issues: No access to the original email ID, and no backup email was set. Submitting duplicate tickets or the inability to verify identity via any linked platforms. 
6. Disputes on Account Ownership: Someone else might be claiming the account, or you had a shared account. Accounts purchased or sold violate ToS. 

Simply put, Epic Games prioritizes security, and it might deny ambiguous requests to protect against theft. At time legitimate owners can be denied if the proof is incomplete. 

FAQs – Recover Epic Games Account

Final Note: Is Epic Games Account Recovery Possible Without an Email?

It is possible to recover your Epic Games account without an email. Head to the Epic Games Support and fill out the account recovery form. Fill out all accurate details of your account ownership. 

Or get a FastestPass subscription to store all your passwords, passkeys, and financial information. It saves and autofills your account credentials without you ever needing to fill out any credential fields.