How Do I Reset My Voicemail Password: Android, iPhone, T-Mobile, AT&T, and More

Forgetting your voicemail password can lock you out of important messages, whether you’re on Android, iPhone, or a specific carrier like T-Mobile or AT&T. This comprehensive 2025 guide covers step-by-step instructions for resetting your voicemail PIN across devices and providers, including Verizon, Google Voice, and general carriers. We’ll start with device-specific methods and move to carrier support, ensuring you regain access quickly without unnecessary hassle.​​

NOTE: A voicemail password can be forgotten easily, especially if you haven’t changed it in a long time. However, once you forget it and have to change it for any reason, you might end up in a mess. With a dedicated password manager like FastestPass, save your necessary passwords in one place, synced across all devices, and you just need to remember one master password for the app, for all your passwords!

Why Reset Your Voicemail Password?

Voicemail passwords (often called PINs) protect your messages from unauthorized access, but they’re easy to forget after a device change, password manager glitch, or simple oversight. Resetting typically involves your phone’s settings if you remember the old PIN, or carrier tools if you’ve forgotten it entirely. 

In 2025, most carriers like T-Mobile and AT&T will offer app-based resets with biometric verification for faster recovery. Always back up important voicemails first via your carrier’s app or export feature.​​

Save Your Voicemail Password in FastestPass

Now, your voicemail passwords will be protected by a master password in a dedicated password manager!

• Go to FastestPass
• Choose a package
• Download the app on your device
• Open the app > create a master password
• Save your voicemail password in the dedicated password manager

Reset Voicemail Password on Android

Android devices handle voicemail through the native Phone app or carrier-specific visual voicemail. Here’s how to reset if you know or forgot your PIN.​

If You Know Your Current PIN

1. Open the Phone app.
2. Tap the three-dot menu > Settings > Voicemail.
3. Select Change PIN, enter your old PIN, then set a new 7-15 digit one twice.​

This works on Samsung, Google Pixel, and most Android skins as of Android 15 updates.

If You Forgot Your Android Voicemail PIN

Contact your carrier (steps below). Alternatively, for Google Voice users:

1. Open the Google Voice app > Settings > Voicemail.
2. Tap Forgot Passcode? and follow prompts to verify via linked Google account.​

Pro Tip: Enable biometric lock in Phone settings to avoid future PIN issues.​

Reset Voicemail Password on iPhone

iPhone’s Visual Voicemail integrates with carriers, but resets are straightforward via Settings; no carrier app is always needed. Updated for iOS 18 in 2025.​​

Using Phone Settings (Easiest Method)

1. Open Settings > Phone > scroll to Change Voicemail Password.
2. Enter a new 4-10 digit PIN (no old PIN required in most cases).
3. Confirm and test by dialing your voicemail (hold 1).​

If prompted for the old PIN and can’t recall it, proceed to carrier reset.

Visual Voicemail Reset

1. Open Phone > Voicemail tab.
2. Tap Custom > Enter Passcode—use “0000” or “1234” as the default if first time, then set a new.​​

For carrier-locked issues, delete voicemail cache: Settings > General > iPhone Storage > Phone > Offload App, then reinstall.​

T-Mobile Voicemail Password Reset

T-Mobile’s 2025 app makes this seamless with AI-assisted one-tap resets.​

Via T-Mobile App (Recommended)

1. Download/open the T-Mobile app (iOS/Android).
2. Go to Account > Voicemail > Settings > Reset PIN.
3. Authenticate with Face ID/fingerprint, set a new PIN.​

Short Code Method

Dial **04# or **004# > follow IVR prompts for reset (requires account verification).​

Support Backup

Call 611 or chat via app if locked out—expect a temp PIN via text within minutes.​

AT&T Voicemail Password Reset

AT&T offers web and app portals for quick resets, especially on prepaid.​​

Online Account Method

1. Visit att.com/myaccount, sign in > My wireless > select device.
2. Manage Device > Reset Voicemail > verify with OTP.​​

Phone App/IVR

Hold 1 for voicemail > if prompted, press # > 4 (setup) > set new 7-15 digit PIN.​

Prepaid users: Ensure AT&T coverage, restart device post-reset.​

Verizon Voicemail PIN Reset

Verizon’s automated system shines here—no login is always needed.​

1. Dial *611 from your Verizon phone.
2. Say “Reset my voicemail password” to the assistant.
3. Receive temp PIN via text; use it to set a permanent one in Visual Voicemail settings.​

App alternative: My Verizon app > Account > Voicemail > Forgot PIN.

Other Carriers and Google Voice

Other devices use a different mechanism to perform the same procedure of changing the voicemail PIN:

Boost Mobile/Virgin Mobile

Dial # then voicemail > follow prompts or app reset. Contact support for prepaid.

Google Voice (Standalone)

1. voice.google.com > Settings > Voicemail > Reset passcode via Google account recovery.​

FastestPass: Save Your Passwords in a Password Manager

Your Voicemail Password, or any other password, need not be written on a piece of paper and put up for everyone’s attention on your refrigerator. However, it can be written and hidden in someplace secret place, but at times, you forget where you wrote and kept the piece of paper carrying your passwords. 

Which brings us to the solution of saving your passwords or voicemail PIN. A dedicated password manager like FastestPass needs you to remember only a master password—for the application, and you can save every password you have ever created, even your voicemail one, on the application, which syncs across all the devices you own. No one except you can open the app or decrypt the passwords stored on the app!

Advanced Tips and Troubleshooting Guide

• Biometrics First: T-Mobile and AT&T apps now prioritize fingerprint/Face ID over PIN entry.​
• Device Reset Fallback: Factory reset voicemail via Settings > Apps > Phone > Storage > Clear Data (Android). Back up first!​
• Carrier Lockout: After 3-5 failed attempts, wait 24 hours or call support.
• Cross-Device Sync: Have you recently made the iPhone to Android switch? No worries, FastestPass syncs new PINs instantly.
• Security Best Practices: Use 8+ digits, avoid birthdays, and enable 2FA on carrier accounts. For added security, use the FastestPass dedicated password manager. 

Carrier	Fastest Reset Method	PIN Length	Temp PIN Via
T-Mobile	App (biometrics)	4-10	Text/App
AT&T	Website/IVR	7-15	OTP
Verizon	*611 Call	4-7	Text
Google Voice	Web Settings	Any	Email

Common Errors and Fixes

• “Invalid PIN” Loop: Clear Phone app cache (Android) or toggle Airplane Mode (iPhone).​
• No Visual Voicemail: Update carrier settings via Settings > Carrier Services.​
• Prepaid Delays: Restart phone post-reset; works in 5-10 mins.​

When to Contact Support

If self-service fails, dial carrier support (611 for most). Provide IMEI/account number for instant reset. In 2025, chatbots will handle 80% of cases via app. International users: Use the carrier’s global support portals.

Conclusion

So, have you recently forgotten your voicemail PIN and now it haunts you because you can’t hear the messages people have left for you? This guide sums up every bit of information you may need regarding your voicemail password recovery and what to do next. To make your passwords never lose sight again, switch to a dedicated password manager like FastestPass that not just stores your email’s passwords, but also your voicemail PIN, your credit and debit card information, your banking details, everything with no one to access your information, apart from you!